If the order or the item that you want to cancel have not been shipped yet , you can write to our customer care support on firstname.lastname@example.org / call or whatsapp us on our Helpline No-8436217653 (Mon –Sat 10 AM – 7 PM ).
All order are automatically processed and sent for shipment as soon as we get the order,
During this process we incur irreversible fees. Therefore, while we understand that order might need to be changed sometimes.
We are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy.
If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
If you cancel your order AFTER it has been shipped, you will be, please follow our Return policies & Procedures. The cancellation will have to be treated as a Return.
Order which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above – including restocking, cancellation and other applicable fees